Job satisfaction and the reduction of non-quality costs.: Kondo’s High Performance Cycle in the post-pandemic context. AACINI - International Journal of Industrial Engineering, [S. l.], n. 6, 2023. Disponível em: https://riii.fi.mdp.edu.ar/index.php/AACINI-RIII/article/view/63. Acesso em: 5 jun. 2026.