Value stream mapping for improving information management of therapeutic processes in a service organization. AACINI - International Journal of Industrial Engineering, [S. l.], v. 3, n. 2, p. 165–178, 2024. Disponível em: https://riii.fi.mdp.edu.ar/index.php/AACINI-RIII/article/view/99. Acesso em: 5 jun. 2026.