Analysis of a Technological Migration Process for a Digital Bank

Final Project for Specialization in Technology and Innovation Management (UNMDP)

  • María Victoria D´ Onofrio Universidad Nacional de Mar del Plata
Keywords: Innovation, Technology, echnological Change, Knowledge, Digital Banking

Abstract

In recent years, virtual wallets and neobanks have emerged, operating exclusively online. Currently, 70% of the Spanish population uses digital banking, with an expected increase of 6 million customers in the next 5 years. While it appears to be a favorable environment, only companies offering innovative and legally adaptable products will benefit. A significant Spanish bank is compelled to adopt new technologies to streamline processes and expand internationally. Functionality and the core banking system were analyzed using the MOGIT model for technological innovation management. The importance of tools such as BPM is emphasized, being crucial yet challenging to change for expansion and the development of new products. Weak managerial leadership has led to rework and a lack of coordination, hindering the implementation of new technologies to date.

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Author Biography

María Victoria D´ Onofrio, Universidad Nacional de Mar del Plata

María Victoria D'Onofrio is a Chemical Engineer and holds a Master's degree in Social Sciences. She is a Full-time Professor at the Department of Industrial Engineering and a researcher at the National University of Mar del Plata (UNMDP), currently focusing on the theme of "Engineering Education." Throughout her 33-year teaching career, she has been notable for her work in university management in various elected positions. She has served as a Technician in the Accreditation of Undergraduate Engineering Programs, in the development of Projects for the Improvement of Engineering Teaching I and II, in the preparation and presentation of Program Contracts for Computer Engineering and Informatics Engineering, and in the Institutional Evaluation of UNMDP. She has represented UNMDP in various international exchange programs for students of the Faculty of Engineering. Currently, she is the Vice-Director of the Department of Industrial Engineering and the Director of the Specialization in Innovation and Technology Management (GTEC).

References

Beuk, L. (2023). Análisis de un proceso de migración tecnológico para un banco digital. [Tesis de Especialización]. Universidad Nacional de Mar del Plata.
Published
2024-01-30
How to Cite
D´ OnofrioM. (2024). Analysis of a Technological Migration Process for a Digital Bank. AACINI - International Journal of Industrial Engineering, 3(3), 53-57. Retrieved from https://riii.fi.mdp.edu.ar/index.php/AACINI-RIII/article/view/94
Issue
No 3 (2023): AACINI-RIII / 2023 / N°9
Section
Thesis Reviews for undergraduate and postgraduate degrees